The FCC and FEMA have released new tips for consumers aimed at preparing them for major disasters when communications networks are more likely to be compromised or damaged. Listening to radio comes in at number 7, despite the FCC consistently poniting out how unreliable cell service is.
Today's joint letter said "Consumers with questions about their particular mobile phone devices should contact their wireless provide or equipment manufacturer." Although it does not tell consumers how to contact their provider when disaster strikes and their phone doesn't work.
Without further ado...here is the governments Top Ten List during a disaster:
1. If you have a life-threatening emergency, call 9-1-1. Remember that you cannot currently text 9-1-1. If you are not experiencing an emergency, do not call 9-1-1. If your area offers 3-1-1 service or another information system, call that number for non-emergencies.
2. For non-emergency communications, use text messaging, e-mail, or social media instead of making voice calls on your cell phone to avoid tying up voice networks. Data-based services like texts and emails are less likely to experience network congestion. You can also use social media to post your status to let family and friends know you are okay. In addition to Facebook and Twitter, you can use resources such as the American Red Cross?s Safe and Well program (www.redcross.org/safeandwell).
3. Keep all phone calls brief. If you need to use a phone, try to convey only vital information to emergency personnel and/or family.
4. If you are unsuccessful in completing a call using your cell phone, wait ten seconds before redialing to help reduce network congestion.
5. Conserve your cell phone battery by reducing the brightness of your screen, placing your phone in airplane mode, and closing apps you are not using that draw power, unless you need to use the phone.
6. If you lose power, you can charge your cell phone in your car. Just be sure your car is in a well-ventilated place (remove it from the garage) and do not go to your car until any danger has passed. You can also listen to your car radio for important news alerts.
7. Tune into broadcast television and radio for important news alerts. If applicable, be sure that you know how to activate the closed captioning or video description on your television.
8. If you do not have a hands-free device in your car, stop driving or pull over to the side of the road before making a call. Do not text on a cell phone, talk, or ?tweet? without a hands free device while driving.
9. Immediately following a disaster, resist using your mobile device to watch streaming videos, download music or videos, or play video games, all of which can add to network congestion. Limiting use of these services can help potentially life-saving emergency calls get through to 9-1-1.
10. Check www.ready.gov regularly to find other helpful tips for preparing for disasters and other emergencies.
Add a Comment Send This Story To A Friend
