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Monday, August 18, 2014

Disney's Devastating Signal About Radio

(by Eric Rhoads)

Way way back, I think it was about 1998, I made a prediction in Radio Ink that talked about how one day all of radio would be digital and online and we would see a time when AM and FM stations were no longer the primary means of distributing our programming. I went so far as to say that some would sell off their properties because they were no longer needed. I got lots of hate mail on that one.

Yesterday, Disney, one of the world's most respected media companies, sent a signal to the media and advertising world that could be devastating for radio. Essentially, they said they are selling off their AM and FM signals because they no longer need them, since only 18 percent of listening is coming through AM and FM. The rest is coming from digital or satellite.

Let me restate that.... One of the world's giant media companies is saying we no longer need AM and FM stations because our listeners are digital.


This is the first time in history where there is actual action from a radio broadcasting company to remove AM and FM from their distribution. It's the first sell-off of AM/FM properties because their listeners are digital.

If you think this is some tiny story that does not matter because no one really considered Radio Disney a major player in radio, think again. This isn't about Radio Disney, really, it's about a GIANT media company that owned radio stations, sending a signal to the world that radio is no longer important to listeners.

Yeah, but....

We can find lots of "yeah but" statements to tell why this really isn't a big deal, but those will fly under the radar. Media will ignore that Radio Disney was not a giant part of the radio landscape, they will ignore that Disney has so many other distribution channels like their TV networks to drive digital listening, they will ignore that theirs is just one research study, or that there is other research, which indicates that digital is not impacting radio listening that much yet.

What they will pick up is that Disney research, which is probably believed to be the most credible, only indicated that 18 percent of listening was coming from AM and FM, and since most was on AM they may send a message that AM is even less valuable. That can't help, especially in light of BMW's recent announcement that AM is being removed from their new electric car.

I'm already getting the calls from the analysts, board members, advertisers and investors....
Is this the beginning of the end of radio?
Should we sell off our stations while we can?
This just proves that digital is crushing radio.

Something seemingly so small as Radio Disney is sure bringing a lot of attention to the concept that young listeners are not using AM and FM radio.

If nothing else, it's a huge arrow in the back of AM.

If this were some small company that no one ever heard of, this would fly under the radar. But since it's a respected media company that has decided to shed radio as its distribution channel, it sends a giant signal about how they feel about radio.

Radio, of course, will state its case about its continued strength, its growth, its relationship with listeners, its domination of the car, and all the other expected arguments, and as always it will appear defensive because it's coming from us, even though there is truth and fact to support much of those arguments. The fact that it's radio people saying it is a lot less powerful than Bob Iger saying, "Disney is selling radio stations because our listeners are listening online." (Note: There has been no statement from Bob Iger that I'm aware of, but when Disney makes a major move like this, he would have to bless it.)

This event is just another continuing part of radio's ongoing PR problem. Yet nothing, it seems, is being done. No giant PR firm is making radio appear hip and relevant in this digital era, no campaigns are reinforcing radio's story. Instead, many advertisers and business owners are are being told and believing that radio is dying. Just yesterday the head of one of the world's largest advertising agencies told me, "Pandora is doing a better job getting face-to-face with the advertisers and telling their story than the entire radio industry. Whether any of it is true or not, they are presenting data radio does not have, showing exact listening times radio does not have, and able to identify exact listeners in exact zip codes and deliver custom ads to those listeners; plus have they have a huge team in front of the customers and are making enormous progress."

On top of this is the giant automotive issue where the big car brands are putting Pandora and Slacker in their dash, and where, since our DASH conference last year, Google and Apple have entered the space to own the dash and dominate its audio.

Radio needs a giant PR and ad budget now. It needs to be handled by a major New York advertising conglomerate and it cannot be about using radio to promote radio.We always default to that alternative, yet we need to own the press, not just the airwaves. It needs to hail radio's relevance and find powerful stories that are believable and third-party research not related to any radio company or radio research company that builds credibility for its case. And it needs a giant team  that is out meeting and promoting radio in a relevant fashion. Rather than trimming the RAB budget, the industry needs to increase it. Radio has a very capable leader in Erica Farber who needs to be empowered to take on this PR nightmare by directing the world's leading ad and PR professionals in a massive radio relevance campaign. I once heard that Pandora was spending $18 million on PR and yet the entire RAB operating budget is a fraction of this, and there is probably zero devoted to PR.

Am I overreacting to the Radio Disney announcement? I hope so. I see it as a major PR nightmare for radio (and definitely AM Radio), and a reminder that there will be more things in the future supporting the digital world which reinforce radio's declining distribution, whether true or not. Remember: It's perceptions that people believe, not reality, and it is perception which needs to be changed.


Please leave your thoughts below

(8/15/2014 6:17:58 PM)
Disney is a smart outfit, but even smart outfits do not-so-smart things. Example? Put a music intensive format on AM stations that had, for the most part, very bad technical facilities. No wonder those that wanted to hear it went to satellite or streaming. As a friend of mine sad long ago, "they wanted a station real bad so they got a real bad station".
(8/15/2014 2:44:07 PM)
GOOD ON DISNEY. They identified what works best for them (apps and digital) and they are going for it. Identifying what works? Wait a minute, What? Radio stations need to identify what works and do that! For most competitive radio stations, that means compelling programming on a good signal. Each individual radio station needs to think like Disney and get individual apps, and digital that WORK BEST for our stations not corp controlled I heart radio, or radio dot com.
(8/15/2014 1:38:48 PM)
I respectfully disagree with you.You are way off on this one. Those of us who are in the trenches, selling local radio, are seeing that it still works, we still have plenty of listeners, and are clients are buying it. The title of this piece: "Disney's Devastating Signal About Radio," is doing our industry a disservice. It is inaccurate and destructive. Thank you.
(8/15/2014 1:31:00 PM)
The way radio gets attention is by being outrageous on the air and in promotions. Big safe corporate radio with dozens of lawyers and super concerns about remaining politically correct;firing out of the box personalities is the formula for boring and the youth hates boring. Life is a parade, with out youth anything will eventually die out including radio. Content is king the delivery system is now super competitive. Digital is new and has the imagination of the creators not radio.
(8/15/2014 1:27:56 PM)
Now that Disney is selling its radio outlets. It is a good opportunity to get local programming back to local communities at least on a volunteer or break even basis. If nothing else the vacancies will help unclutter the dial.

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